Privacy and data protection

1. Scope and controller

This policy applies to personal information processed by Tartami through our marketing website, bidder and seller flows, and related support operations. Tartami acts as the controller of personal information described in this policy.

2. Information we collect

We may collect identity and contact details, account credentials, verification metadata, transaction and bidding activity, communications, device and usage information, and records required for fraud prevention, compliance, and service reliability.

3. Lawful basis and purpose of use

Tartami processes personal information to provide and secure services, verify participants, facilitate auction participation, process payments and settlements, respond to support requests, enforce platform integrity rules, and comply with legal obligations. We also use limited analytics and operational metrics to improve service quality.

4. Sharing and disclosure

We share information only when required for platform operation and governance, including trusted infrastructure providers, payment and communication services, fraud and abuse prevention workflows, legal and regulatory compliance, and service partners acting under contractual confidentiality and security obligations.

5. Retention and security

Personal information is retained only as long as necessary for operational, contractual, and legal purposes. Tartami applies access controls, least-privilege practices, logging and monitoring, and reasonable technical and organizational safeguards appropriate to platform risk.

6. Your rights and choices

Subject to applicable law, you may request access, correction, deletion, restriction, or clarification related to your personal information. You may also request account updates and communication preference changes by contacting support.

7. International transfers

Where services involve processing in multiple jurisdictions, Tartami applies appropriate safeguards and contractual protections designed to maintain privacy, security, and lawful handling standards.

8. Policy updates and contact

We may update this policy to reflect legal, operational, or product changes. Material updates are posted on this page. For privacy inquiries, data rights requests, or policy questions, contact: support@tartami.app.